Monday, October 15, 2007

Email Ettiquette: To CC, BCC or Not at All

I am on a bit of an email rant right now. Email is an incredibly effective communications tool, but it is being bastardized by those who chose to send thoughtless missives to marginally interested recipients.

The beauty of an email is its simple elegance and asynchronous nature.

Send a message, get a quick response.

The downfall with email is its simple elegance. Somehow people have come to see email as a cover your ass CYA tool, a communication megaphone, and a way to lazily stay connected.

I want the emails I receive to be RELEVANT, CONCISE and NECESSARY.

Before you send your next email, truly think about what you are trying to accomplish.

  • Are you trying to cover your ass? If so, do you really need to? Does your boss really need to know this stuff? No REALLY?
  • Are you spamming a mailing list? Do these people really care? Communicate less often and more concisely and people might actually listen.
  • Sending a link to an article? Take the time to write a paragaph describing why and how it is useful to that person.

The less email that you send, the more powerfully it will be received.

Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk.

Doug Larson

Think of those words before you send your next email.


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